Privacy Policy
This Privacy Policy and Cookies Policy applies to information collected and processed through the Liwa Dates website and its related customer service channels.At Liwa Dates, we take your privacy seriously and aim to explain how we collect, use, share, and store your personal data.By visiting our website or providing information through our customer service channels, you agree to the practices described in this policy in addition to the website’s Terms and Conditions.This policy may be updated from time to time, and the latest version published on our website will apply. Users are encouraged to review it regularly.
Information We May CollectWe or our authorized service providers may collect information you provide through the website, phone, or email.Information may also be collected when you visit the website or from authorized third parties, even if you are not a registered user.The information collected may include:1. Contact Details and Personal InformationName Delivery address Phone number Email address Billing information Payment details Gift recipient information Gender Nationality
2. Website Usage StatisticsGeographic location Referring link used to access the website IP address Browser type Pages visited Search terms used Items clicked or viewed
3. Transaction InformationOrders placed Products purchased Order date and time Products added to the cart Products removed from the cart Customer preferences or customization requests
4. Information from Third PartiesShipping companies Payment providers Service partners or loyalty programs
5. Information Provided Through Surveys or PromotionsThis may include information submitted through surveys, contests, or product registrations.Payment details are used only to process transactions and are not stored, sold, or rented. Processing is handled by trusted partners.If you provide information about a third party, you confirm that you have their consent.
CookiesOur website uses cookies to improve your browsing experience.Cookies are small data files stored on your device when you visit a website.We may use both first-party and third-party cookies.Types include:1. Website Functionality CookiesThese allow navigation and use of features such as the shopping cart.
2. Analytics CookiesThese help us understand how the website is used and improve performance.
3. Preference CookiesThese remember your settings such as language and location.
4. Advertising CookiesThese help display relevant ads and measure effectiveness.
5. Third Party Service CookiesUsed to provide faster and more secure services and help prevent fraud.By using the website, you agree to the use of these cookies.You can delete cookies through your browser settings, but some features may be affected.
How We Use Your InformationProcessing orders and delivering products Managing your account Providing customer support Verifying transactions and preventing fraud Improving shopping experience Analyzing performance and user behavior Sending promotions and newsletters Improving website and services Complying with legal requirementsWe may offer live chat services and conversations may be recorded for service improvement.
Sharing InformationAffiliated companies Payment providers Shipping partners Technology providers Marketing partners Legal advisors Government authorities when required Any entity that acquires or merges with our company
Contact UsEmail [email protected] +971545317473Location Abu Dhabi United Arab Emirates
Data ProtectionInformation is stored on secure servers Security technologies such as SSL are used You are responsible for keeping your login details confidential No internet transmission is completely secure
Policy UpdatesThis policy may be updated due to legal or operational changes.Updates take effect immediately once published on this page.
Information We May CollectWe or our authorized service providers may collect information you provide through the website, phone, or email.Information may also be collected when you visit the website or from authorized third parties, even if you are not a registered user.The information collected may include:1. Contact Details and Personal InformationName Delivery address Phone number Email address Billing information Payment details Gift recipient information Gender Nationality
2. Website Usage StatisticsGeographic location Referring link used to access the website IP address Browser type Pages visited Search terms used Items clicked or viewed
3. Transaction InformationOrders placed Products purchased Order date and time Products added to the cart Products removed from the cart Customer preferences or customization requests
4. Information from Third PartiesShipping companies Payment providers Service partners or loyalty programs
5. Information Provided Through Surveys or PromotionsThis may include information submitted through surveys, contests, or product registrations.Payment details are used only to process transactions and are not stored, sold, or rented. Processing is handled by trusted partners.If you provide information about a third party, you confirm that you have their consent.
CookiesOur website uses cookies to improve your browsing experience.Cookies are small data files stored on your device when you visit a website.We may use both first-party and third-party cookies.Types include:1. Website Functionality CookiesThese allow navigation and use of features such as the shopping cart.
2. Analytics CookiesThese help us understand how the website is used and improve performance.
3. Preference CookiesThese remember your settings such as language and location.
4. Advertising CookiesThese help display relevant ads and measure effectiveness.
5. Third Party Service CookiesUsed to provide faster and more secure services and help prevent fraud.By using the website, you agree to the use of these cookies.You can delete cookies through your browser settings, but some features may be affected.
How We Use Your InformationProcessing orders and delivering products Managing your account Providing customer support Verifying transactions and preventing fraud Improving shopping experience Analyzing performance and user behavior Sending promotions and newsletters Improving website and services Complying with legal requirementsWe may offer live chat services and conversations may be recorded for service improvement.
Sharing InformationAffiliated companies Payment providers Shipping partners Technology providers Marketing partners Legal advisors Government authorities when required Any entity that acquires or merges with our company
Contact UsEmail [email protected] +971545317473Location Abu Dhabi United Arab Emirates
Data ProtectionInformation is stored on secure servers Security technologies such as SSL are used You are responsible for keeping your login details confidential No internet transmission is completely secure
Policy UpdatesThis policy may be updated due to legal or operational changes.Updates take effect immediately once published on this page.
